The simple act of paying positive attention to people has a great deal to do with productivity.

I am my clients. I am defined by who I do business with.

I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.

An era similar to the one in which the black rotary phone dominated its product category may not recur anytime soon.

Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

When you choose a managerial path, you are choosing to devote your life to people. Period.

I don't want an epitaph on my gravestone that says, 'He would have pursued some big dreams in his life, but other people wouldn't let him.