Accept change as a friend. And don't take yourself too seriously.

Leaders don't create followers, they create more leaders.

If no one is pissed-off with you then you are dead but just haven't figured it out yet.

I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information. Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.

The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.

Remember: You are the only human being in the world who can help this particular customer at this particular moment in time.

Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.