If silly things were not done, intelligent things would never happen.

Everyone has a chance to learn, improve, and build up their skills.

Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

How do you humiliate and demean someone and then expect him or her to care about product quality.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!

Develop a respect and reverence for the principle of variation: the idea that the message ain't in the mean, the mode or the median - it's in the differences that occur throughout a population.