I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

I don't know what it means to manage the human imagination, but I do know that imagination is the main source of value in the new economy. And I know we'd better figure out the answer to my question-quick.

Success requires a persistent misreading of the odds.

Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.

Nothing good or great can be done in the absence of enthusiasm.

Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.

Send 10-TEN!!-people flowers. Today. As "Thank yous" for good things "small"-or even large-done in the last two weeks.