Now it is much faster and cheaper to bring thedocument to the user, rather than ask the user to come to the document or collection.

Ready, fire, aim. Do it! Make it happen! Action counts. No one ever sat their way to success.

I don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.

The leaders who work most effectively, it seems to me, never say 'I'. They don't think 'I'. They think 'we'; they think 'team'.

All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.

Treat the customer as an appreciating asset.

Who, precisely, are your Dreamers? Are their Dreams in Technicolor? Do you allow their most Outrageous Dreams to be seen in public?