Business isn't some disembodied bloodless enterprise. Profit is fine - a sign that the customer honors the value of what we do. But "enterprise" ( a lovely word ) is about heart. About beauty. It's about art. About people throwing themselves on the line. It's about passion and the selfless pursuit of an ideal.
Tom PetersPeople of all demographic categories and geographic regions will access a good digital library.
Tom PetersI don't read many business books. I read good fiction. Business is about people, so my favorite business books are anything by Dickens.
Tom PetersIf future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
Tom Peters