Entrepreneurs have no memories. They take on the world with a completely fresh view.

Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.

Train everyone lavishly. You can't overspend on training.

I'm about as far from being a flag-waver - you won't find any American flag pins in my drawer - as someone can be.

The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the folks working on the front line.

Anybody who is an entrepreneur is a person who essentially has impaired judgment. The odds of success are zilch. This valley is loaded to the gills with a whole lot of totally insane people who honest to God believe that they can be the next Bill Gates or the next Scott McNealy. And that is genuinely stupid.

TRUST, not technology, is the issue of the decade.