If you're not confused, you're not paying attention.

The day firing becomes easy is the day to fire yourself.

Screw-ups are the mark of excellence.

The number one premise of business is that it need not be boring or dull. It ought to be fun. If it's not fun, you're wasting your life.

Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.

But there's no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.