If you're not confused, you're not paying attention.

Portability of lots of information should not be underestimated.

Give a lot, expect a lot, and if you don't get it, prune.

Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me, Inc. To be in business today, our most important job is to be head marketer for the brand called You.

Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.

Had Twitter been invented earlier, my books would have been shorter.

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.