If you're not confused, you're not paying attention.

The dumbest mistake is viewing design as something you do at the end of the process to 'tidy up' the mess, as opposed to understanding it's a 'day one' issue and part of everything.

If not excellence, what? If not excellence now, when?

Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.

Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.

If there is a single tragic flaw that mars our biggest enterprises, it is conservatism - the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.

Stop being conned by the old mantra that says, 'Leaders are cool, managers are dweebs.' Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!