If you're a leader, your whole reason for living is to help human beings develop - to really develop people and make work a place that's energetic and exciting and a growth opportunity, whether you're running a Housekeeping Department or Google. I mean, this is not rocket science.

I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.

I imagine a school system that recognizes learning is natural, that a love of learning is normal, and that real learning is passionate learning. A school curriculum that values questions above answers...creativity above fact regurgitation...individuality above conformity.. and excellence above standardized performance..... And we must reject all notions of 'reform' that serve up more of the same: more testing, more 'standards', more uniformity, more conformity, more bureaucracy.

Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets

Statistically and emotionally, I believe that the way I can be of help to society is by doing what I know and what I've been good at.

You have to stand out if you want to move up.

Excellence comes from human beings doing things of value that customers find memorable.