Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).

Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.

Effective listening is a professional achievement-achieved only through hard work.

I wrote the book based on a blog that I keep. I also tweet. I don't think that for an incredibly old fart I'm totally behind the power curve. I really believe that the essentials of human relationships remain the same.

Effective visions are lived in details, not broad strokes.

My real bottom-line hypothesis is that nobody has a sweet clue what they’re doing. Therefore you better be trying stuff at an insanely rapid pace. You want to be screwing around with nearly everything. Relentless experimentation was probably important in the 1970s-now it’s do or die.

Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.