One percent improvement in 1,000 things is better than 1,000% improvement in one thing.

If your company has a clean-desk policy, the company is nuts and you're nuts to stay there.

Many flagship state universities have wonderful digital libraries that are accessed by people around the world. In future, if not current, budget crises, trustees, board members, and administrators may wonder why these state institutions - with an articulated primary clientele of students, faculty, and staff members and a secondary clientele of all citizens of the state - should be spending resources on a digital library that is used by many people beyond the primary and secondary service populations.

Leadership is about tapping the wellsprings of human motivation - and about fundamental relations with one's fellows.

The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.

It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.

Quite simply, no matter how hard you try, no matter how "open" you are, you'll end up surrounded by "yes people." It's hard not to believe people who are repeating your own ideas. Resist the temptation.