Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!

It's not enough to be close to the customer. You've got to be glued to the customer.

The day firing becomes easy is the day to fire yourself.

Business is about people. It's about passion. It's about bold ideas, bold small ideas or bold large ideas.

Entrepreneurs have no memories. They take on the world with a completely fresh view.

The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.

Start by identifying the qualities or characteristics that make you distinctive from your competitors - or your colleagues. What have you done lately - this week - to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?