Steve Jobs is perhaps the most competitive human being I have ever met in my life, and yet I would argue one of the most artistic human beings I have ever met in my life. You can trash the movies all you want, but they do have an artistic component. And yet brutal competition knows no peers when it comes to Hollywood.

Excellence is not an aspiration. Excellence is what you do in the next five minutes.

He who makes the quickest, coolest prototypes reigns!

Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!

When you choose a managerial path, you are choosing to devote your life to people. Period.

Dot the i's, cross the t's, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.

The selfish leader will attempt to lead others for their own gain and for the detriment of others.