Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

The world has not just "turned upside down". It is turning in every which way at an accelerating pace.

Skill at creating, exploiting, and exiting crucial alliances beats ownership of fixed assets

Become a "learning organization". Shuck your arrogance - "if it isn't our idea, it can't be that good" - and become a determined copycat/ adapter/ enhancer.

MP3 players and flash memory devices are good for data storage and playback of music and digital talking books, but they offer little or nothing in the way of visual presentation of information and communication.

I think it's wonderful to save the world, but you need to be part of the world, too.

Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.