Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does. Having tried this for several months, however, I can report from the trenches that, for me, immersive listening is as intellectually challenging, stimulating, and rewarding as immersive reading.

Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.

The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.

The best leaders are the best notetakers, best askers, and best learners.

Treat the customer as an appreciating asset.

Execution Excellence! (Show up on time! Leave last!)

There are few things that will take you further in life, than your ability to make a good presentation.