I think a much better use of time and resources is to really focus on your existing users or customers and figure out what changes can you make in the Web site, the service, the product, whatever, to get them to come back more often to generate that repeat business and once you kind of figure out that formula, then when you get new customers the whole thing just kind of grows exponentially.

For individuals, character is destiny. For organizations, culture is destiny.

There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.

Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.

Help inspire people to realize they are capable of changing the world.