Zappos is a customer service company that just happens to sell shoes.

Most companies are very quick to hire and slow to fire, when really it should be the other way around.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.

I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.

I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.

Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.

Help inspire people to realize they are capable of changing the world.