Zappos is a customer service company that just happens to sell shoes.

I made a list of the happiest periods of my life & I realized that none of them involve money.

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Help inspire people to realize they are capable of changing the world.

Zappos is a customer service company that just happens to sell shoes.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it's a skill that you can apply in life in general, whether you end up in computer science or not.