Most companies are very quick to hire and slow to fire, when really it should be the other way around.

Don't be cocky. Don't be flashy. There's always someone better than you.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

What’s the best way to build a brand for the long term? In a word: culture.

Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.