I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.

I made a list of the happiest periods of my life & I realized that none of them involve money.

The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

If someone is self-aware, then they can always continue to grow. If they're not self-aware, I think it's harder for them to evolve or adapt beyond who they already are.