Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
Tony HsiehThere's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
Tony HsiehIf you're worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
Tony HsiehI think maybe 50 years ago people and businesses felt like they had to choose between maximizing profits and making customers happy or making employees happy, and I think we're actually living in a special time where everyone's hyperconnected, whether through Twitter or blogs and so on. Information travels so quickly that it's actually possible to have it all, to make customers happy through customer service, to make employees happy through strong company cultures, and have that actually drive growth and profits.
Tony Hsieh