You can not achieve an aim unless you have a method.

Learning is not compulsory; it's voluntary... But to survive, we must learn.

What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

Innovation comes from the producer - not from the customer.

Competition should not be for a share of the market-but to expand the market.

...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.

The transformation will come from leadership.