The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

The most important measures are both unknown and unknowable.

You cannot inspect quality into the product; it is already there.

All models are wrong; some models are useful.

To copy is to invite disaster.

It would be a mistake to export western management to a friendly country.

It's management's job to know.