If you destroy the people of a company, you do not have much left.

Put a good person in a bad system and the bad system wins, no contest.

You can expect what you inspect.

Experience by itself teaches nothing.

You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

A system must be managed. It will not manage itself.