Stamping out fires is a lot of fun, but it is only putting things back the way they were.

The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.

People care more for themselves when they contribute to the system.

There is no substitute for knowledge.

Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

If you destroy the people of a company, you do not have much left.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.