Competition should not be for a share of the market-but to expand the market.
We are being ruined by the best efforts of people who are doing the wrong thing.
Improve quality, you automatically improve productivity.
The result of long-term relationships is better and better quality, and lower and lower costs.
Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay
If you do not know how to ask the right question, you discover nothing.