Information is not knowledge. Let's not confuse the two.
The process is not just the sum of its parts.
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
The aim proposed here for any organization is for everybody to gain - stockholders, employees, suppliers, customers, community, the environment - over the long term.
Many people in management are being paid to produce waste.
Innovation comes from people who take joy in their work.