Each system is perfectly designed to give you exactly what you are getting today.
A system can not understand itself.
Knowledge needs to be a verb.
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
Understanding variation is the key to success in quality and business.
When a system is stable, telling the worker about mistakes is only tampering.