A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.
W. Edwards DemingTwo basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.
W. Edwards DemingStamping out fires is a lot of fun, but it is only putting things back the way they were.
W. Edwards Deming