Lack of knowledge - that is the problem.

Without theory we can only copy.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

We know what we told him, but we don't know what he heard.

We are here for an education.

The individual has been crushed by our style of management today.

The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are eager to make.