Mere allocation of huge sums of money for quality will not bring quality.

It would be a mistake to export western management to a friendly country.

We should work on our process, not the outcome of our processes.

People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.

Absence of defects does not necessarily build business... Something more is required.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

You have to manage a system. The system doesn't manage itself.