The individual has been crushed by our style of management today.
Survival is optional. No one has to change.
Now, we learn that a system must have an aim. Without an aim, there is no system.
Understanding variation is the key to success in quality and business.
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
A bad system will beat a good person every time.