Nothing happens without personal transformation.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

Innovation comes from people who take joy in their work.

Experience by itself teaches nothing... Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.

If you do not know how to ask the right question, you discover nothing.

Stamping out fires is a lot of fun, but it is only putting things back the way they were.

Judging people does not help them.