A leader's job is to help his people.
Managers don't like giving appraisals, and employees don't like getting them. Perhaps they're not liked because both parties suspect what the evidence has proved for decades: Traditional performance appraisals don't work.
The most important measures are both unknown and unknowable.
Quality starts in the boardroom.
The individual has been crushed by our style of management today.
Just because you can measure everything doesn't mean that you should.