Judging people does not help them.

People need to know what their jobs are.

There is no economy in having one operation produce a part and another separate the good ones from the bad ones.

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.

I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special

The aim should be to work on the method of management.

We should be guided by theory, not by numbers.