Judging people does not help them.

Anybody can achieve gains in quality by slowing down production. That is not what we are talking about.

When people try to do what they can not do, they wish to give up.

He that would run his company on visible figures alone will in time have neither company nor figures.

Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

People care more for themselves when they contribute to the system.