When a worker has reached a stable state, further training will not help him.

People learn in different ways: reading, listening, pictures, watching.

Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

The most basic problem is that performance appraisals often don't accurately assess performance.

You must have a supplier relationship of constant improvement.

In God we trust; all others bring data.

The source of innovation is freedom. All we have - new knowledge, invention - comes from freedom. Discoveries and new knowledge come from freedom. When somebody is responsible only to himself, [has] only himself to satisfy, then you'll have invention, new thought, now product, new design, new ideas.