You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

The most important figures for management of any organization are unknown and unknowable.

Quality starts in the boardroom.

We have to bring back the individual. Management has smothered the individual.

The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.

The most important measures are both unknown and unknowable.

You do not find knowledge in a dictionary, only information.