You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

He that would run his company on visible figures alone will in time have neither company nor figures.

If someone can make a contribution to the company he feels important.

A leader's job is to help his people.

It is not necessary to change. Survival is not mandatory.

People work in the system. Management creates the system

Foremost is the principle that the purpose of consumer research is to understand the customer's needs and wishes, and thus design product and service that will provide better living for him in the future. A second principle is that no one can guess the future loss of business from a dissatisfied customer.