The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.

Each system is perfectly designed to give you exactly what you are getting today.

You can not hear what you do not understand.

He that would run his company on visible figures alone will in time have neither company nor figures.

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth

Learn the basics of analytics and people will love you. If you don't have time to learn, hire someone.

...a person and an organization must have goals, take actions to achieve those goals, gather evidence of achievement, study and reflect on the data and from that take actions again. Thus, they are in a continuous feedback spiral toward continuous improvement. This is what 'Kaizan' means.