People learn in different ways: reading, listening, pictures, watching.
People are entitled to joy in work.
Mere allocation of huge sums of money for quality will not bring quality.
We should be guided by theory, not by numbers.
It's management's job to know.
A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without the aim, there is no system.