Change the rule and you will get a new number.

Hard work and best efforts will not by themselves dig us out of the pit.

I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system responsibility of management 6% special

Management by results is confusing special causes with common causes.

The ultimate purpose of collecting the data is to provide a basis for action or a recommendation.

The questions are more important than the answers.

If you destroy the people of a company, you do not have much left.