Rational behavior requires theory. Reactive behavior requires only reflex action.
You have to manage a system. The system doesn't manage itself.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
A system can not understand itself.
It would be a mistake to export western management to a friendly country.
The most important things cannot be measured.