It's not enough to do your best; you must know what to do & then do your best.

The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

Rational behavior requires theory. Reactive behavior requires only reflex action.

Without theory, there are no questions.

There is no economy in having one operation produce a part and another separate the good ones from the bad ones.

You can see from a flow diagram who depends on you and whom you can depend on. You can now take joy in your work.

For Quality: Stamp out fires, automate, computerize, M.B.O., install merit pay, rank people, best efforts, zero defects. WRONG!!!! Missing ingredient: profound knowledge.