Management of outcomes may not be any more than a skill. It does not require knowledge.
You can expect what you inspect.
...the most important things we need to manage can't be measured.
People copy examples and then they wonder what is the trouble. They look at examples and without theory they learn nothing.
People learn in different ways: reading, listening, pictures, watching.
People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.