There is no knowledge without theory.

People care more for themselves when they contribute to the system.

Sub-optimization is when everyone is for himself. Optimization is when everyone is working to help the company.

It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth

Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay

Survival is optional. No one has to change.

People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.