A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.

Any two people have different ideas of what is important.

Put a good person in a bad system and the bad system wins, no contest.

You should not ask questions without knowledge.

Quality begins with the intent, which is fixed by management.

One cannot be successful on visible figures alone ... the most important figures that one needs for management are unknown or unknowable, but successful management must nevertheless take account of them.

If you destroy the people of a company, you do not have much left.