Quality starts in the boardroom.
Without theory we can only copy.
When we cooperate, everybody wins.
Hard work and best efforts will not by themselves dig us out of the pit.
To successfully respond to the myriad of changes that shake the world, transformation into a new style of management is required. The route to take is what I call profound knowledge, knowledge for leadership of transformation.
Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.