It's not enough to do your best; you must know what to do & then do your best.
I am not reporting things about people. I am reporting things about practices.
The moral is that it is necssary to innovate, to predict the needs of the customers, and give him more. He that innovates and is lucky will take the market.
Monetary rewards are not a substitute for intrinsic motivation.
Knowledge needs to be a verb.
Plants don't close from poor workmanship, but from poor management.