Knowledge is theory. We should be thankful if action of management is based on theory. Knowledge has temporal spread. Information is not knowledge. The world is drowning in information but is slow in acquisition of knowledge. There is no substitute for knowledge.
Anyone that enjoys his work is a pleasure to work with.
Any two people have different ideas of what is important.
Quality is everyone's responsibility.
A bad system will beat a good person every time.
Retroactive management emphasizes the bottom line.