You can not plan to make a discovery. You do not plan innovation.

The only useful function of a statistician is to make predictions, and thus to provide a basis for action.

A rational prediction has an explanation based on theory.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone. . . . The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.

A manager of people knows that in this stable state it is distracting to tell the worker about a mistake.

People work in the system. Management creates the system

No one can measure the loss of business that may arise from a defective item that goes out to a customer.