You can not achieve an aim unless you have a method.
Management by results is confusing special causes with common causes.
A leader is a coach, not a judge.
To manage one must lead. To lead, one must understand the work that he and his people are responsible for
When a worker has reached a stable state, further training will not help him.
Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.