Plants don't close from poor workmanship, but from poor management.

If someone can make a contribution to the company he feels important.

Management's job is to know which systems are stable and which are not.

You must not run your Organization as a functional hierarchy. You must understand it as a System.

Management of outcomes may not be any more than a skill. It does not require knowledge.

The prevailing style of management must undergo transformation. A system can not understand itself. The transformation requires a view from outside.

Divide responsibility and nobody is responsible.