The system that people work in and the interaction with people may account for 90 or 95 percent of performance.
Management of outcomes may not be any more than a skill. It does not require knowledge.
Management's job is to optimize the whole system.
A man who knows not his limitations is of no use to anyone.
Learning is not compulsory; it's voluntary... But to survive, we must learn.
A goal without a method is nonsense.