Anyone that enjoys his work is a pleasure to work with.

What makes a scientist great is the care that he takes in telling you what is wrong with his results, so that you will not misuse them.

Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.

There is no knowledge without theory.

People are born with intrinsic motivation, self-esteem, dignity, curiosity to learn, joy in learning.

Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place.

I think that people here expect miracles. American management thinks that they can just copy from Japan - but they don't know what to copy!