Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

No requirement of industry is so much neglected as operational definitions.

Just because you can measure everything doesn't mean that you should.

A rule should suit the purpose.

A leader must have knowledge. A leader must be able to teach.

A system must be managed. It will not manage itself.

3% of the problems have figures, 97% of the problems do not.