Research shows that the climate of an organization influences an individuals contribution far more than the individual himself.

Forces of Destruction: grades in school, merit system, incentive pay, business plans, quotas.

A system must be managed. It will not manage itself. Left to themselves in the Western world, components become selfish, competitive. We cannot afford the destructive effect of competition.

Management does not know what a system is.

Eliminate numerical quotas, including Management by Objectives.

The most important figures for management of any organization are unknown and unknowable.

Failure of management to plan for the future and to foresee problems has brought about waste of manpower, of materials, of the machine-time, of all which raise the manufacturer's cost and price that the purchaser must pay