No requirement of industry is so much neglected as operational definitions.
A leader must have knowledge. A leader must be able to teach.
Inspection with the aim of finding the bad ones and throwing them out is too late, ineffective, and costly. Quality comes not from inspection but from improvement of the process.
There is no substitute for knowledge.
Now, we learn that a system must have an aim. Without an aim, there is no system.
Nobody goes to work to do a bad job.