Leaders are people who do the right thing; managers are people who do things right.

In the face of ambiguity, uncertainty, and conflicting demands, often under great time pressure, leaders must make decisions and take effective actions to assure the survival and success of their organizations. This is how leaders add value to their organizations. They lead them to success by exercising good judgment, by making smart calls when especially difficult and complicated decisions simply must be made, and then ensuring that they are well executed.

Recognize and respect mutual self-interests, then build creative collaborations to serve them.

Trust is the emotional glue that binds followers and leaders together.

Neotony is a metaphor for the quality of life - the gift - that keeps the fortunate of whatever age focused on all the marvelous undiscovered things to come.

In great groups, the right people always have the right job.

A new leader has to be able to change an organization that is dreamless, soulless and visionless... someone's got to make a wake up call.