Leaders are people who do the right thing; managers are people who do things right.

Keep reminding people of what's important and that their fates are correlated.

Good leaders make people feel that they're at the very heart of things, not at the periphery.

Growing other leaders from the ranks isn't just the duty of the leader, it's an obligation.

Just as no great painting has ever been created by a committee, no great vision has ever emerged from the herd.

The crucible is a dividing line, a turning point, and those who have gone through it feel they are very different from the way they were before. Believing that they have been transformed or have transformed themselves, those who survive the crucible (and many don't) are more confident, more willing to take future risks. That new self-confidence is grounded in the belief that he or she has done something hard and done it well.

One of the qualities that all the leaders have is a voracious appetite to learn whatever they do not as yet know and understand, coupled with an openness to new experiences.